• Guiding principles of Covenant Hospice
• FOCUS 2006: The RIGHT Culture

What we do

Covenant Hospice Services is a full-service hospice management company. Founded in 2002, Covenant currently manages two freestanding hospice agencies and has offices in seven cities in two states. Greg Patterson is president and CEO, and is a CPA and Certified Hospice Administrator with over 20 years of experience in health care and over seven years of experience in hospice.

Covenant has experience in managing every aspect of a hospice agency including:

• Starting a new hospice program
• Initial Medicare Certification
• Recruiting, hiring and training staff
• Billing, payables and payroll
• Financial reporting
• Medicare cost reporting
• Other Medicare reporting including CAP and credit balance
• Joint ventures with long-term care facilities
• Legal review for Stark and anti-kickback
• State and Medicare surveys
• Human resources
• Marketing

Covenant created and formerly managed New Hope Hospice LLC, one of the nation’s first hospice joint ventures with a long-term care corporation. Organized in March 2003, New Hope was a joint venture between Covenant and TLC Management Inc., a chain of 14 long-term care facilities in Central Indiana

Guiding principles of Covenant Hospice

On pain: The use of painkillers to alleviate the sufferings of the dying, even at the risk of shortening their days, can be morally in conformity with human dignity if death is not willed as either an end or a means, but only foreseen and tolerated as inevitable. Here, one does not will to cause death; one’s inability to impede it is merely accepted.

On care: Even if death is thought imminent, the ordinary care owed to a sick person cannot be legitimately interrupted.

On medical procedures: Discontinuing medical procedures that are burdensome, dangerous, extraordinary or disproportionate to the expected outcome can be legitimate – it is the refusal of over-zealous treatment. Again, one does not will to cause death; one’s inability to impede it is merely accepted.

FOCUS 2006: The RIGHT Culture

People:
• Recruiting, Hiring & Retention
• Education & Training

Compliance:
• Improved Documentation
• Zero Conditional Tags

Community outreach:
• Reaching More Home Patients
• Focus on Centers of Influence
• Volunteer Program Expansion

Professional pride:
• Execution of Plans
• Promises Made/Promises Kept
• Controlling Expenses

 

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